Behavioural Triage Calls

Stop wasting time on Google Searches and Facebook Groups full of conflicting advice. Get personalized guidance from our certified dog trainers in a 30-minute consultation.

beagle sitting on guardians lap while on a laptop computer

Alleviate Anxiety and Get Clarity in 30 Minutes

In this era of instantly available information, it should be easier, not harder to know how to socialize and train your dog, right?

Then why is it more confusing than ever? One expert says “let them cry it out”, and another says “don’t let them go overthreshold”.

On Instagram, an influencer says that obedience training will solve most problems, while on Facebook, another says that these problems go away with enrichment and secure attachment.

Who should you believe?

Stop wasting your time and save your sanity. Book a 30 minute conversation and replace confusion with clarity.

Trust experts that work with real dogs, not influencers that chase follower count. Talk to the team that has a 15+ year reputation working with over 16,000 real Toronto dogs, and their guardians.

After trying out many different trainers to help with Rocky’s leash reactivity, When Hounds Fly was my last hope.

During my Behavioural Triage call with Karen, she asked me about my dog’s situation, asked me what outcome I was hoping for and helped me set up goals so Rocky could be successful going forward.

Her advice helped me decide to enlist him into classes, which was the best decision I ever made.

We’ve been keeping up with what we learned in class and I’ve noticed a difference in his behaviour while on walks. If you have a reactive dog, get them to When Hounds Fly. You won’t be disappointed!!!

– Rocky and A.J.

Why Book a Behavioural Triage Call?

  • No travel, no traffic, just expert advice right when you need it
  • Fits with your busy schedule – at home, on lunch break, anywhere
  • Our expert trainers will ask the right questions and give you specific, tailored strategies to implement immediately

Common Problems Addressed:

  • Loose Leash Linkup – Tired of nearly disclocating your shoulder on walks? Quick tips to improve loose leash walking
  • Recall Rescue Remedy – Runaway dog at the off-leash park? Crucial exercises to train a reliable recall
  • Nipping and Biting Know-How – Sharp puppy teeth or mouthy adolescent leaving you bruised or in stitches? Learn the best practices to curb this behaviour
  • Fearful Fido Focus – Is your pup acutely fearful of something, someone, or even noises? Learn the principles to help increase their confidence
  • Barking Breakthrough – Incessant barking problems driving you up the wall? Our trainers will diagnose the cause and present practical solutions for peace and quiet
  • Separation Anxiety SOS – Do you think your dog has separation anxiety? We’ll ask the right questions to help you take the right steps to alone time success
  • Introducing Pups to Pals – Are you bringing a new puppy home to an existing dog, or maybe integrating with a cat? We’ll guide you to successful low-stress introductions
  • Personal Puppy Coach – New puppies are challenging! Whether it’s house training, nipping and biting, or any other issues, we’re here to help
  • Dog Psychology Analysis – For any puzzling behaviour problem you’re facing, we’ll take a multidisciplinary approach to make recommendations to improve things

Policies:

Cancellation/No-Show/No Pick-Up Policy: Please note that if you do not pick up/no-show your scheduled call appointment, we regret that you are charged the full amount. So please make sure to book carefully and be ready for us to call you!

What’s it Cost?

Only $80 plus HST for a 30 minute phone consultation.

In some cases, advice might be immediately helpful and can be implemented by pet dog owners.

In many cases, having professional 1-on-1 help will be required to implement behaviour modification protocols. If you’re ready, go straight to our Private Lessons service.

In all cases, we endeavor to be as helpful as possible!

    Okay, I’m Ready to Book!

    Check our available spots and book instantly!

    The Behavioural Triage call is an invaluable resource for dog owners who, like me, have pressing questions and need professional assistance.

    Karen was excellent at quickly assessing Elvira’s needs, meeting me where I was, and providing concrete actions I could take to help us progress towards our goals.

    It’s easy to second-guess yourself as a dog owner, and with the abundance of information available, having an expert on the phone to advise and guide me made me feel more confident that I was making the right choices.

    – Elvira and Jared