Frequently Asked Questions / Basic Info

Current Covid-19 Operating Rules:

Click here to see our current operating rules for group classes.

Knowledge Base

Click here to go to our Solutions Knowledge Base – To get answers to frequently asked questions.


Hours of Operation:

Please note that we are only open for scheduled classes for existing students and by appointment, therefore, if you are interested in signing up for classes or lessons, please follow the Admissions Processes found throughout our web site. If you have a question not answered by our web site, please use our Help widget (lower right corner).


Sign Up For Our Newsletter for Upcoming Classes and Training Tips

http://forms.whenhoundsfly.com/newsletter-signup


I’m Ready to Start!

Great! Review our web site and find which service you’re interested in, and commence the online Admissions process. 


I Have a Question / Can You Phone Me?

For 10 minute phone calls with Client Experience to discuss the our programs, services, admissions process, or scheduling questions.

Please note, billing or class credit inquiries must be submitted via email to info@whenhoundsfly.com, as adjustments or reconciliations often require more than 10 minutes.

Please note that questions regarding dog training or behaviour will not be answered on these calls. For that, please inquire about our paid 30-minute Phone Consultation services.